Wrike, Adobe Workfront, LiquidPlanner, Smartsheet, GanttPRO, Asana, and Basecamp are the gold medalists in the 2021 project management data quadrant.
TORONTO, July 06, 2021–(BUSINESS WIRE)–SoftwareReviews, a division of computer research and consulting firm Info-Tech Research Group, has released its 2021 Project Management Data Quadrant Award, naming seven gold medal-winning sellers. The following vendors are the winners based on feedback provided by their end users via SoftwareReviews’ comprehensive online survey. Vendors are scored on product features, vendor capabilities, and relationship with their software partner:
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Wrike, Adobe Workfront, LiquidPlanner, Smartsheet, GanttPRO, Asana, and Basecamp are the gold medalists in the 2021 project management data quadrant. (Graphic: Business Wire)
“The pandemic has highlighted the fact that project data must be centralized, even if project teams are not. Project managers must rely on current and accurate data to succeed in their work. After 18 months of working remotely, the project management software has changed to become more of a collaboration solution than a cost and time calculator,” Ugbad Farah, Senior Research Analyst, Info-Tech Research Group.
What Makes the SoftwareReviews Data Quadrant Different?
The study is to collect information on user satisfaction with both product features and experience with the vendor. Aggregated Emotional Response Ratings are included across the areas of Service, Negotiation, Product Impact, Conflict Resolution, Strategy and Innovation to create a powerful indicator of overall customer sentiment. user towards the supplier and its product – all from the point of view of the users of the software. SoftwareReviews calls this idea the Net Emotional Footprint.
Wrike, with a net emotional footprint of +98, ranks high in workflow management by including the ability to support flexible and comprehensive workflow-based features. Adobe Workfront received a net emotional footprint of +95 and exceeded user expectations in many categories, particularly in creating business value. LiquidPlanner, with a net emotional footprint of +95, performed well overall, particularly in helping the client successfully implement new solutions to realize full value and promote user adoption. smart sheet, with a net emotional footprint of +93, ranked highest in hierarchical task tracking for creating unique templates and projects to support tasks that can be broken down into subtasks and delegated.
GanttPRO, with a net emotional footprint of +90, exceptional performance in planning and scheduling. Asana received a clear emotional footprint of +94 and satisfied users by including exceptional collaboration features, which allow users to view, share and direct work between colleagues in real and near real time. Base camp, with a net emotional footprint of +97, performed well overall, particularly in creating business value.
In general, Project Management users were the most satisfied with the collaboration features and the most dissatisfied with the complex customization and integration processes.
About SoftwareReviews Data Quadrant Awards and Software Reports:
The SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology market, rated annually by their users. Top vendors in a software category are eligible to receive Data Quadrant Gold Awards, provided their net-promoter scores meet the user satisfaction threshold high enough in four evaluation areas: Vendor Capabilities , product features, likelihood of recommendation, and vendor experience. In-depth product review reports are available at https://www.softwarereviews.com.
SoftwareReviews is a division of Info-Tech Research Group, an IT research and consulting company founded in 1997. Backed by two decades of IT research and consulting experience, SoftwareReviews is a leading source of expertise and knowledge of the enterprise software landscape and the client-vendor. relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the enterprise software review and purchase experience.
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